Every Friday night it's the same thing. A stack of small invoices, one for every cut, and a list of customers to text one at a time. Fees take a bite out of each small ticket, and the people who pay late are the same people every week. Collecting turns into a second job. What if you billed less often and got paid sooner?
The fix is a billing policy, not more invoices. Bill ahead in one of two ways: the month at the start of the month, or the whole season paid up front, sometimes for a small discount. Either way you send fewer invoices, and the money comes in before the work instead of after it.
Pick one billing policy this winter, put it in next season's quote, and say it the same way to everyone.
Winter is the time to set next year's policy, before the first mow. Choose the one that fits your customers and your cash flow. Monthly works for most weekly customers. Season up front works for the ones who'd rather pay once and forget it. Decide what you're offering and what happens if a payment is late.
Write your billing terms right into next season's quote. When everyone sees the same terms from the start, nobody's surprised, and you're not negotiating a different deal in every driveway. One policy, said the same way every time, is what makes collecting quiet.
In Run My Lawn Biz you can put your billing terms on next season's quote, send each invoice as a link to a page with your business name on it, and record payments as they come in, so you can see who's paid ahead and who still owes.
Set your billing policy this winter, and Friday nights go back to being yours.
